Why we can't be your emergency contact ourselves
It's the first thing people ask, and we think about it often. The honest answer is that we're a small (tiny!) service built to notice and alert — we don't have the man-power available to rush to someone's house at 3 am, arrange pet collection, or be the named person in a welfare report. Trying to do that for every user would lead to burnout, slower responses, and genuine harm. We'd rather be reliable at the thing we're built for, and point you towards services that are funded, staffed, and genuinely good at the rest.
You can still use Still Kicking! Nominate someone from the resources below — a volunteer befriender, a council welfare officer, a friend-of-a-friend, a neighbour — and we'll do our part.
If you're truly overwhelmed and sincerely need more help from us, please send us an email using our contact form and we'll see what arrangements we can come to!